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Cookie Policy

Last updated: Jun 15, 2025

Table of Contents

  • What Are Cookies
  • Why We Use Cookies
  • Types of Cookies
  • Cookie Categories
  • Third-Party Cookies
  • Managing Cookies
  • Cookie Settings
  • Browser Settings
  • Mobile Settings
  • Disabling Cookies
  • Policy Updates
  • Contact Information

Cookie Preferences

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information about your use of our website and can help us recognize you when you return, remember your preferences, and provide you with a more personalized experience.

Important: Cookies cannot access, read, or modify any other data on your computer. They are not programs and cannot contain viruses or other malicious software.

2. Why We Use Cookies

AIGH uses cookies for several important purposes:

2.1 Essential Website Functions

  • Authentication: Keep you logged in to your account
  • Security: Protect against fraud and unauthorized access
  • Session Management: Maintain your session state across pages
  • Load Balancing: Distribute traffic efficiently across our servers

2.2 User Experience Enhancement

  • Preferences: Remember your settings and customizations
  • Language: Display content in your preferred language
  • Navigation: Improve site navigation and usability
  • Form Data: Remember information you've entered in forms

2.3 Analytics and Performance

  • Usage Analytics: Understand how visitors use our website
  • Performance Monitoring: Identify and fix technical issues
  • A/B Testing: Test different versions of our pages
  • Feature Optimization: Improve existing features based on usage data

2.4 Marketing and Advertising

  • Targeted Advertising: Show relevant ads based on your interests
  • Campaign Tracking: Measure the effectiveness of our marketing
  • Remarketing: Show ads to visitors who have been to our site
  • Conversion Tracking: Track actions that result from our advertising

3. Types of Cookies We Use

3.1 By Duration

Session Cookies

Temporary cookies that are deleted when you close your browser. These are essential for basic website functionality and security.

  • User authentication tokens
  • Shopping cart contents
  • Form submission data
  • Session security identifiers

Persistent Cookies

Cookies that remain on your device for a specified period or until manually deleted. These help us remember your preferences across visits.

  • Login preferences ("Remember me")
  • Language and region settings
  • Theme preferences (dark/light mode)
  • Analytics and tracking data

3.2 By Origin

First-Party Cookies

Cookies set directly by AIGH when you visit our website. We have full control over these cookies and how they're used.

Third-Party Cookies

Cookies set by external services we use, such as analytics providers, advertising networks, and social media platforms.

4. Cookie Categories

Essential Cookies

Required

These cookies are necessary for the website to function and cannot be disabled.

Examples:

Cookie NamePurposeDuration
auth_tokenUser authenticationSession
csrf_tokenSecurity protectionSession
session_idSession managementSession
load_balancerServer routingSession

Analytics Cookies

Optional

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

Cookie NamePurposeDuration
_gaGoogle Analytics visitor ID2 years
_gidGoogle Analytics session ID24 hours
_mixpanelUser behavior tracking1 year
_hotjarSession recordings1 year

Marketing Cookies

Optional

Used to track visitors across websites to display relevant and engaging advertisements for individual users.

Examples:

Cookie NamePurposeDuration
_fbpFacebook Pixel tracking3 months
_gcl_auGoogle Ads conversion tracking3 months
_linkedin_partner_idLinkedIn advertising1 year
_twitter_sessTwitter advertisingSession

Preference Cookies

Optional

Remember information that changes the way the website behaves or looks, such as your preferred language or region.

Examples:

Cookie NamePurposeDuration
lang_preferenceLanguage selection1 year
theme_modeDark/light theme1 year
timezoneTimezone setting1 year
dashboard_layoutDashboard customization6 months

5. Third-Party Cookies

We use several third-party services that may set their own cookies:

5.1 Analytics Services

Google Analytics

Purpose: Website traffic analysis and user behavior insights

Privacy Policy: Google Privacy Policy

Opt-out: Google Analytics Opt-out

Mixpanel

Purpose: Product analytics and user engagement tracking

Privacy Policy: Mixpanel Privacy Policy

Opt-out: Available through their privacy settings

5.2 Marketing Services

Facebook Pixel

Purpose: Social media advertising and conversion tracking

Privacy Policy: Facebook Privacy Policy

Opt-out: Facebook Ad Preferences

Google Ads

Purpose: Online advertising and remarketing

Privacy Policy: Google Privacy Policy

Opt-out: Google Ad Settings

5.3 Support Services

Intercom

Purpose: Customer support chat and messaging

Privacy Policy: Intercom Privacy Policy

6. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

6.1 Our Cookie Preference Center

Use the cookie preference panel on this page (shown in the sidebar) to:

  • Enable or disable optional cookie categories
  • Save your preferences for future visits
  • Accept all cookies at once
  • Reject all optional cookies

6.2 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Customize your cookie preferences
  • Learn more about our cookie usage

6.3 Account Settings

Logged-in users can manage cookie preferences through their account settings dashboard.

7. Browser Cookie Settings

You can also manage cookies through your web browser settings:

7.1 Google Chrome

  1. Click the three dots menu → Settings
  2. Go to Privacy and Security → Cookies and other site data
  3. Choose your preferred cookie settings
  4. Manage exceptions for specific sites

7.2 Mozilla Firefox

  1. Click the menu button → Options/Preferences
  2. Select Privacy & Security
  3. In the Cookies and Site Data section, configure your preferences
  4. Use "Manage Data" to view and delete specific cookies

7.3 Safari

  1. Click Safari menu → Preferences
  2. Click the Privacy tab
  3. Configure your cookie and website data preferences
  4. Use "Manage Website Data" for specific site control

7.4 Microsoft Edge

  1. Click the three dots menu → Settings
  2. Go to Cookies and site permissions
  3. Click "Cookies and site data"
  4. Configure your cookie preferences
Note: Cookie management options may vary between browser versions. Consult your browser's help documentation for specific instructions.

8. Mobile Device Settings

8.1 iOS (Safari)

  1. Open Settings → Safari
  2. Scroll to Privacy & Security
  3. Configure "Block All Cookies" and "Prevent Cross-Site Tracking"
  4. Manage website data in Advanced settings

8.2 Android (Chrome)

  1. Open Chrome → Three dots menu → Settings
  2. Go to Site Settings → Cookies
  3. Configure cookie preferences
  4. Manage individual site permissions

8.3 Mobile Apps

If you use our mobile app, cookie-like technologies may be managed through:

  • App-specific privacy settings
  • Device-level advertising preferences
  • Operating system privacy controls

9. Consequences of Disabling Cookies

Disabling cookies may affect your experience on our website:

9.1 Essential Cookies

Cannot be disabled: Essential cookies are required for basic functionality. Blocking them may prevent the website from working properly.

9.2 Analytics Cookies

  • No impact on website functionality
  • Reduces our ability to improve user experience
  • May limit personalized content recommendations

9.3 Marketing Cookies

  • You may see less relevant advertisements
  • Remarketing campaigns won't recognize you
  • Attribution tracking for conversions will be limited
  • No impact on core website features

9.4 Preference Cookies

  • Settings won't be remembered between visits
  • Language preferences will reset
  • Theme and layout customizations won't persist
  • You'll need to reconfigure preferences each visit

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • New features or services
  • Legal or regulatory requirements
  • Improvements to our privacy practices

When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our website or email
  • Request renewed consent where required by law
  • Provide information about the changes

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

11. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team: privacy@aigh.cc
Phone: +1 (555) 133-8547
Address: AIGH Privacy Office
123 Tech Street, Suite 100
San Francisco, CA 94105

For technical issues with cookie settings, please contact our support team at support@aigh.cc.

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