Terms of Service

1. Acceptance of Terms

Welcome to AIGH ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our AI-powered growth hacking services, website, and related applications (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Service Description

AIGH provides AI-powered growth hacking services including but not limited to:

2.1 Core Features

• AI A/B Testing: Automated split testing and optimization
• Conversion Analytics: Advanced conversion rate analysis and insights
• SEO Discovery: AI-powered SEO optimization recommendations
• Funnel Intelligence: Conversion funnel analysis and improvement
• Growth Automation: Automated growth hacking workflows
• Performance Tracking: Real-time analytics and reporting

2.2 Service Levels

We offer different service tiers with varying features, usage limits, and support levels. Specific features and limitations are detailed in your chosen subscription plan.

2.3 Service Updates

We continuously improve our Service and may add, modify, or remove features. We will notify users of significant changes that affect functionality or pricing.

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement.

3.2 Business Use

Our Service is designed for business and professional use. You must have the authority to bind your organization to these Terms if using the Service on behalf of a company.

3.3 Prohibited Jurisdictions

Our Service may not be available in all countries or regions. You are responsible for ensuring your use complies with local laws and regulations.

4. Account Management

4.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of unauthorized account access

4.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage from unauthorized use of your account.

4.3 Account Verification

We may require verification of your identity or business information before providing access to certain features or higher service tiers.

5. Subscription and Billing

5.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details, pricing, and billing cycles are available on our pricing page.

5.2 Payment Terms

• Billing Cycle: Subscriptions are billed monthly or annually as selected
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Payment Methods: We accept major credit cards and other approved methods
• Currency: All prices are in USD unless otherwise specified

5.3 Price Changes

We may modify subscription prices with 30 days' notice. Price changes apply to subsequent billing cycles, not current subscriptions.

5.4 Refund Policy

• Free Trial: Cancel during free trial period for no charge
• Monthly Plans: No refunds for monthly subscriptions
• Annual Plans: Pro-rated refunds available within 30 days
• Exceptional Cases: Refunds considered for service failures or billing errors

5.5 Usage Limits

Each plan includes specific usage limits (API calls, data processing, etc.). Exceeding limits may result in additional charges or service restrictions.

6. Acceptable Use Policy

6.1 Permitted Use

You may use our Service for legitimate business purposes in accordance with these Terms and applicable laws.

6.2 Prohibited Activities

You agree not to:

• Use the Service for illegal activities or to violate laws or regulations
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use automated scripts or bots to access the Service without permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Upload malicious code, viruses, or harmful content
• Violate intellectual property rights of AIGH or third parties
• Use the Service to spam, harass, or send unsolicited communications
• Share account credentials or sublicense access to the Service
• Attempt to circumvent usage limits or access restrictions

6.3 Content Standards

Any content you submit through the Service must:

• Comply with applicable laws and regulations
• Not infringe on third-party rights
• Not contain malicious code or harmful elements
• Be relevant to legitimate business purposes

7. Intellectual Property Rights

7.1 AIGH Property

The Service and its original content, features, and functionality are owned by AIGH and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you submit to the Service. However, you grant AIGH a limited license to use your content to provide the Service, including:

• Processing data for analytics and optimization
• Generating insights and recommendations
• Training AI models (using anonymized/aggregated data)
• Improving service functionality

7.3 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide become our property and may be used to improve the Service without compensation to you.

7.4 Third-Party Content

The Service may contain content from third parties. Such content remains the property of respective owners and is used under appropriate licenses.

8. Data Rights and Privacy

8.1 Data Processing

Our collection and use of your data is governed by our Privacy Policy, which is incorporated by reference into these Terms.

8.2 Data Security

We implement appropriate security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining backup copies of important data.

8.3 Data Portability

You can export your data in standard formats. Data export options are available through your account dashboard or by contacting support.

8.4 Data Retention

We retain your data as outlined in our Privacy Policy. Upon account termination, we will delete your data according to our retention schedule.

9. Service Availability and Performance

9.1 Service Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. Planned maintenance will be announced in advance when possible.

9.2 Service Modifications

We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for significant changes that affect functionality.

9.3 Third-Party Dependencies

Our Service may depend on third-party services and integrations. We are not responsible for third-party service availability or performance.

9.4 Beta Features

Beta or experimental features are provided "as-is" and may be modified or removed without notice. Beta features are not covered by our standard service commitments.

10. Disclaimer and Limitation of Liability

10.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Results Disclaimer

We do not guarantee specific results from using our Service. Business growth, conversion improvements, and other outcomes depend on many factors beyond our control.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIGH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10.4 Damage Cap

Our total liability for all claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless AIGH, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including attorney fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or data submitted through the Service
• Your negligent or wrongful conduct

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting customer support. Termination is effective at the end of your current billing cycle.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Extended period of inactivity
• Other conduct harmful to our business or other users

12.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• We may delete your account and data after reasonable notice
• You remain liable for all charges incurred before termination
• Provisions that should survive termination remain in effect

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal dispute, please contact us at legal@aigh.cc to attempt informal resolution. We are committed to working with you to resolve concerns.

13.2 Binding Arbitration

Any disputes arising from these Terms or the Service will be resolved through binding arbitration rather than in court, except for small claims court cases and IP disputes.

13.3 Arbitration Rules

• Organization: American Arbitration Association (AAA)
• Rules: AAA Commercial Arbitration Rules
• Location: San Francisco, California (or remote by agreement)
• Language: English
• Costs: Each party bears their own attorney fees and costs

13.4 Class Action Waiver

You agree that disputes will be resolved individually, not as part of a class or collective action.

14. General Provisions

14.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

14.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

14.3 Entire Agreement

These Terms, along with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and AIGH.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or network failures.

14.6 Notices

Official notices will be sent to your registered email address. You agree to keep your contact information current.

15. Contact Information

For questions about these Terms of Service, please contact us:

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.